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Your investment in Crimson is backed by a support team committed to your success. They serve as your partners, providing the resources and expertise your organization needs to succeed.

Help & Support

CMDI maintains a staff of Crimson product experts devoted to assisting clients with questions and troubleshooting. During business hours, clients can contact the Crimson Support Team by calling the toll-free phone number, emailing the Crimson Support Team, or starting an online chat directly through Crimson.


On-going Training Opportunities

In addition to the training provided during the onboarding process, the Crimson Support Team offers monthly training webinars on Crimson features and products. When new features are released, the Crimson Support Team will hold webinars demonstrating how to use them.

Learn more about Crimson Webinars.

Available to Help

Highly trained support staff are ready to you assist you. Contact Support via: